And, the survey says . . . .

We received an email from one of our local service providers asking us to complete a survey about the quality of the  service they provide. Questions 1 and 2 were of a demographic nature, e.g., your age, number of people in the household, but then I got to Question 3, I read this:

Do you solely or jointly make the energy-related decisions in your household?
• Yes
• No
• Prefer not to answer

Read the question again, slowly. What would you answer? Furthermore, what would you pay a consulting company that can’t proofread their own work?

How should the question read?

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About Bob McCarthy

Originally from the Northeast, I now call Southwest Florida home. I have been a professional copywriter and editor since 1979, both freelance and in house. I have had article published in regional, national and international magazines. Plus, a video for which I wrote the script won an industry award as Best Training Video.
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