Team Conflict Resolved

Maybe. The case study in the previous post is based on a real team. A clique is developing which threatens to impede the team’s progress if not halt it all together. We have two recommendations. Again, we are not in a corporate setting.

First, have the team take the Team Success Survey (A link on our sidebar) which is anonymous and asks participants to rate the team’s performance. The results identify in which stage the team sees itself and point out specific challenges to team growth. Assuming each member answers honestly, the Summary Report generated from the survey can be a conversation starter to addressing challenges.

Second, if a clique mindset pervades the survey results (a member or members skew the results to all negatives), the team may have no choice but to disband this group and form another. In fact, if you are forming a team that has long-term goals, you may want to consider writing and have the initial team approve a simple exit strategy in the event of such occurrences. Just a thought.

Comments? 

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About Bob McCarthy

Originally from the Northeast, I now call Southwest Florida home. I have been a professional copywriter and editor since 1979, both freelance and in house. I have had article published in regional, national and international magazines. Plus, a video for which I wrote the script won an industry award as Best Training Video.
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